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We offer a standard 30-day return policy. If you are not completely satisfied with your heat pump, you may return it within 30 days of delivery. Please ensure the product is in its original packaging and condition.

Refunds: Once we receive and inspect your returned item, we will process your refund to the original payment method. Please note that return shipping costs may apply.

All WARMBLU heat pumps come with a comprehensive manufacturer's warranty. This covers defects in materials and workmanship under normal use.

For specific warranty periods (e.g., compressor, parts), please refer to your product's manual. To file a warranty claim, please contact our support team with your order number and a description of the issue.

Your privacy is important to us. We only collect information necessary to process your orders and provide customer support. We do not sell your personal data to third parties. For a full breakdown of how we handle your data, please read our complete Privacy Policy page.

By using the WARMBLU website and purchasing our products, you agree to our Terms of Service. This includes our policies on shipping, returns, and acceptable use of our site. Prices and availability are subject to change without notice.